Lead(s): Nate Spell
Intended Learning Outcomes
(What should learners be able to do after the session?)
- Recognize and report adverse events using hospital specific safety reporting systems
- Appropriately disclose information about adverse events and be able to apologize effectively when appropriate
- Access help and support, when needed, for impact on people involved
Facilitators
Please email a facilitator directly to request a workshop. If you have questions, please email
Name | Areas of Expertise/Interest |
---|---|
Nurcan Ilksoy, MD | Performance Improvement, Quality Improvement, Patient Safety |
Tracey L. Henry, MD, MPH, MS | Quality Improvement, Patient Safety, Care Transitions, Physician Well-being |
Suggested Interactive Learning and Teaching Activities
- Disclosure Case Studies
- Specialty-specific case discussion (or video / computer module)
- Apology role play
Other Resources
Contributors:
Nate Spell, MD
AAMC Quality Improvement & Patient Safety Competencies (DRAFT)
Role Play Disclosure Case Study (Workshop Materials)
Key reference(s)
Lazare A. Apology in medical practice: an emerging clinical skill. JAMA 2006. 296 (11); 401-404
Session Evaluation Tools
Evaluate an Adverse Events & Disclosure session
Acknowledgements
Thank you to those who came together to develop the intended learning outcomes and list of suggested interactive learning and teaching activities:- Lianne Beck
- Nurcan Ilksoy
- Ghazala O’Keefe
- Gail Peters
- Nate Spell